The Service Agreement & Records Review is a document-only engineering review of the owner’s position on an installed building maintenance unit or façade access system: the service agreement, the compliance and certification file, and the acceptance records. $8,500. Thirty days. Performed for the owner, independently of every other party on the asset.
Every obligation on your permanent access systems — service scope, inspection responsibility, certification, response times, renewal terms — lives in two places: the agreement you signed and the records you hold. Both were drafted by parties other than the owner, and on most assets neither has been read closely since execution. The annual certificate on file may establish less than you believe it does; the agreement may obligate less — or more — than you assume.
If several of those points have never been independently read on your behalf, that doesn’t mean anything is wrong. It means something is unverified — and unverified can be resolved.
The occasions on which this surfaces are predictable: a contract renewal, an underwriter’s question, an ownership transition, an inherited asset with an incomplete file, a decision point on the system itself. On each of them, the owner’s position is whatever the documents say it is. The Review establishes what that is — before the occasion arrives.
The Review is a fixed-fee, fixed-scope engineering review of documents: the service agreement, the inspection and certification records, and the acceptance and turnover file for the asset’s permanent access systems. There is no site visit and no evaluation of the installed system — the Installed Systems Engineering Review™ exists for the machine. There is no contact with any other party. Every finding is a statement about the owner’s own position: what the agreement obligates and permits, what the file establishes and where it is silent, and what the owner may wish to obtain, confirm, or raise at the next renewal or decision point.
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No site visit is performed and no conclusion is reached about the installed system’s condition. Where the question is the machine rather than the documents, the Installed Systems Engineering Review™ is the instrument.
The Review is a complete professional engagement in itself, under a standard-form engagement letter at published pricing. It creates no obligation on either side beyond its own scope. The owner is free to act on it, retain it for the record, or engage other parties for any subsequent work. The intended use of its deliverables is defined in the engagement letter, and the Review is governed by the Service Agreement & Records Review Policy.
The Review produces a documented finding — the Records Review Memo — stating:
The Memo is the owner’s record, prepared solely to assist the owner in administering the asset. It is delivered in PDF and editable format, with a scheduled findings briefing, and is preserved under RSE’s records-custody discipline.
The Review is $8,500, fixed, for a single asset — one system, one agreement, the full records file. Additional systems on the same asset are $3,500 each under the same engagement letter. Portfolios of three or more assets are priced by proposal, with a portfolio-level position roll-up included.
Delivery is 30 days from complete document receipt. Half of the fee is due on execution of the engagement letter, half on delivery of the Memo. Where a renewal date is approaching, the Review is scheduled to complete at least 30 days before it, at no premium — that is its highest-leverage timing.
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Where the Memo surfaces questions about the installed system, the Installed Systems Engineering Review™ follows. Where it establishes the case for retrofit or replacement, engineering governance of that work is a separate engagement under the owner-direct model.
A complete engagement in itself. The Records Review establishes the owner’s current engineering record and position. Owners who want that position maintained as conditions, inspections, certifications, and decisions change may continue under RSE’s Standing Owner’s Engineer Program. The completed Records Review becomes the program baseline.
Not certain the Review is the right instrument? The Ten Questions are a two-minute self-check of this position.
$8,500. Thirty days. A complete engagement in itself.